Managing your health online

Contact Us Online

Using an online form (Rapid Health)

There are many things you can do online at our surgery. Some tasks you can do using a website called Rapid Health where you can:

  • request an appointment
  • request a sick note
  • ask about test results
  • contact us about an admin request

You don’t need an account to use this website - click on the image above to access the service.

Using your NHS account or Online Services

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account or online services. You can access them using their websites or apps.

Setting up an NHS account/NHS App

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up Online Services

To register for online services, you will need to do the following:

  • Collect an “Online Access” form from the surgery
  • Complete this fully
  • Return to the surgery with Photo ID and proof of address so we can confirm your Identity
  • You will then receive an email within 30 days containing the Linkage Key, ODS Code, and Account ID – don’t forget to check your Spam/Junk Folders
  • Enter Patient Access and enter your registration details
  • After registering, log on with your username and password.